The Lucky Dog Difference
You chose us, and we take that seriously. When you sign with Lucky Dog, you get:
Not every situation calls for the same upscaled insurance, what people really want is a great deal on the coverages they actually need. The number one reason our customers continue to renew with Lucky Dog is because we deliver this, year after year, regardless of insurance company.
Answering the phone. Returning emails. Sending certificates same day. Meeting face-to-face. These used to be the minimum, not something that makes us stand out. We treat our customers the same way they treat theirs – like they matter.
We’re not bank affiliated, venture capital owned, or part of an insurance company. Our stakeholders are our employees and our customers, and the decisions we make are to our mutual benefit, not to outsiders.
Any agency can tell you they are solution oriented and dependable. We’d rather show you.
If you are in the market for new personal or commercial insurance coverage, or you are looking to start a career in the insurance industry, reach out to us. Our team would love to speak more with you and explain all your options. We’re not publicly traded, bank affiliated, or owned by venture capital, and when you call us, we promise you will get a real person on the phone. Lucky Dog Insurance proudly serves Hampton Roads and all of coastal Virginia.
A word from our founders
Like so many of the businessowners we protect, we founded our company because we saw a gap in the market. The rapid influx of both technology and outside capital has radically changed the insurance experience, and we felt too many providers had lost sight of what really matters – the people! Someone needed to stand up for the customers, employees, and industry professionals that make the world of risk transfer possible, hence Lucky Dog was born.
We are driven to connect with our clients – to learn how they built their businesses, where they’re heading next, and what keeps them up at night – so we can help them best protect what they work so hard for. Our best clients are those that deeply care for their employees, knowing they are the future of their company. We recognize we’re part of protecting that promise and take our responsibility seriously – that’s why when you call us, someone you know answers. When you send us an email, you get a response quickly, and not one that’s computer generated. And that’s why you’ll see us around, both in the community and in your business, and not only when it’s time to pick up a check! No one will work harder for your business.
But this is about your journey, not ours. Think of us as your friendly and loyal companion, riding shotgun, tail wagging, thrilled you’ve chose to bring us along for the ride. We think that makes us the luckiest dogs of all.
Sincerely,
